VendrCat – Terms of Service
Last Updated: December 2025
Welcome to VendrCat. By accessing or using our application, website, and WhatsApp automation services, you agree to be bound by these Terms of Service.
If you do not agree to these terms, please do not use our services.
1. Description of Service
VendrCat is a SaaS platform that allows businesses to:
- Connect their WhatsApp Business number
- Automate customer communication
- Manage customer messages
- Send automated replies and notifications
VendrCat acts only as a technical service provider and does not control user-generated content.
2. User Eligibility
To use VendrCat, you must:
- Be legally allowed to operate a business
- Have the authority to use the WhatsApp number you connect to the platform
3. WhatsApp Usage & Automation Rules
By using VendrCat's WhatsApp automation features, you agree that:
- You will only message users who have given consent
- You will not send spam, fraud, or misleading messages
- You will follow WhatsApp Business Policies
- You will not use automation for illegal activities
VendrCat is not responsible if your WhatsApp account is restricted or blocked due to violation of WhatsApp policies.
4. User Responsibilities
You agree NOT to use VendrCat to:
- Send bulk spam messages
- Promote illegal products or services
- Harass or abuse users
- Attempt hacking or unauthorized access
- Violate any regional or international laws
Violation of these rules may result in immediate account suspension without notice.
5. Payments & Subscriptions
- VendrCat does not store your card details
- Subscription fees are non-refundable unless explicitly stated
6. Data Usage & Privacy
Your use of VendrCat is also governed by our Privacy Policy:
https://vendrcat.app/privacy-policy
We collect and store only the data required to operate WhatsApp automation services.
7. Account Suspension & Termination
VendrCat reserves the right to suspend or terminate your account at any time if you violate these Terms of Service or engage in any activity that we deem harmful to our platform or other users.
8. Limitation of Liability
VendrCat shall not be liable for:
- WhatsApp Business account bans
- Business losses due to message failures
- Network outages or API downtime
- Data loss caused by third-party services (Meta, WhatsApp, Hosting providers)
9. Third-Party Services
VendrCat integrates with:
- WhatsApp Cloud API
- Meta Platforms
- Payment providers
We are not responsible for legal or technical issues caused by these platforms.
10. Modification of Terms
VendrCat may update these Terms at any time.
Continued use of the service after updates means you accept the new terms.
11. Governing Law
These Terms are governed by the laws of India.
12. Contact Information
For any legal, technical, or account issues, contact: