Our Privacy Policy

Your privacy is important to us. This Privacy Policy outlines how Locus8 Network LLP ("we," "our," or "us") collects, uses, discloses, and protects your information when you use our mobile application and related services (collectively, the "Services").

Information We Collect

• Account Information: When you register for an account, we collect personal information such as your name, phone number, and business name.
• Business Information: As you use VendrCat to manage your business, we collect information related to your operations, including:
  • Product details (names, descriptions, pricing).
  • Customer details (name, phone number, address).
  • Order and transaction records.
• Photos and Media: Our app requires permission to access your device's photo gallery and/or camera to allow you to upload product images. We collect only the images that you choose to upload to the Services.
• Usage and Technical Information: We automatically collect data about how you interact with our Services, such as:
  • Device information (e.g., IP address, device model, operating system).
  • App usage data (e.g., features used, session duration).
  • Crash reports and performance data.

How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Improve Our Services:
  • To create and manage your account.
  • To enable you to manage your orders, products, and inventory effectively.
  • To process and display the product images you upload.
  • To analyze usage patterns to improve app functionality and features.
• To Communicate With You:
  • To send you important service-related updates and security alerts.
  • To provide customer support and respond to your inquiries.
• To Ensure Security and Compliance:
  • To monitor for and prevent fraudulent or unauthorized activities.
  • To enforce our Terms of Service.
  • To comply with applicable legal obligations.

How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

• With Third-Party Service Providers: We may share information with trusted third-party vendors who perform services on our behalf, such as cloud hosting (for data storage), data analytics, and customer support services. These providers are obligated to protect your information and are only given access to the data necessary to perform their functions.
• For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the personal safety of users or the public.
• In Case of a Business Transfer: In the event of a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

Websites Created by Our Service

Our Services allow you to create an external website to showcase your products. Please be aware of the following:

• The content you publish on your website is public.
• The privacy and data collection practices on your website are your responsibility as the seller. We are not responsible for the privacy practices of the external websites created using our service.

Your Rights and Choices

You have control over your personal information. Your rights include:

• Access and Correction: You can review and update your account information directly within the app's settings.
• Data Erasure (Account Deletion): You have the right to delete your account and all associated data. We provide a clear process within the app's settings to initiate account deletion. Upon deletion, we will securely erase or anonymize your data.
• Withdraw Consent: You may withdraw your consent for permissions (such as camera and media access) at any time through your device's settings.

Data Security

We are committed to protecting your data. We implement industry-standard administrative, technical, and physical security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Using SSL/TLS encryption for data in transit.
• Implementing strict access controls to our databases.
• Regularly reviewing our security practices.
• Anonymizing or deleting data when it is no longer needed.

While we take significant steps to secure your data, no security system is impenetrable. We cannot guarantee the absolute security of your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through an in-app notification or by posting the new policy on this page with an updated effective date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Locus8 Support Email:support@locus8.in